Guest Services Director

Full-Time | Mill Woods Campus
Ministry Credentials Required: No
Application Closes: 2-28-2025

The Guest Services Director plays a key role in aligning the Guest Services strategy with Hope City’s mission, vision, and values. This role is dedicated to creating a welcoming and safe environment for visitors and members, while continuously assessing best practices and implementing innovative approaches to address the dynamics of a growing church.  

The Guest Services Director will oversee four areas: Hospitality, Assimilation, Volunteer Engagement, and Security.

Qualifications

• Proven leadership experience in guest services, hospitality, or a related field.
• Ability to handle feedback and make data-informed improvements. 
• Experience in volunteer recruitment and management.